BW Catering Products Limited Privacy Policy

BW Catering Products Limited understands that your privacy is important to you and that you care about how your data is used and shared. We respect and value the privacy of everyone and will only collect and use data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

  1. Definitions and interpretation

In this Policy the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device by our site when you visit certain parts of our website and.

“Cookie Law”     means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003

“data”  means any and all data that relates to a company or identifiable person who can be directly or indirectly identified from that data. This definition shall, where applicable, incorporate the definitions provided in the [Data Protection Act 1998] OR [EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”)

“We/Us/Our” means BW Catering Products Ltd registered in England under company number 07477690, whose registered address is Unit E Liddington Industrial Estate, Old Station Drive, Leckhampton, Cheltenham GL53 0DL.

2. Information about us.

Our Site is owned and operated by BW Catering Products Limited.

Our VAT number is 109222739.

Our Data Protection Officer is Stephen Green, and can be contacted by email at , by telephone on 01242 210687, or by post at BW Catering Products Limited, Unit E Liddington Industrial Estate, Old Station Drive, Leckhampton, Cheltenham GL53 0DL.

3. What does this policy cover?

This Privacy Policy applies only to your use of our website and the use of your details in our day to day business dealings with you in the supply of products.

4. Your rights

As a data subject, you have the following rights under the GDPR, which this policy and our use of data have been designed to uphold:

The right to be informed about our collection and use of your data;

The right of access to the data we hold about you.

The right to rectification if any data we hold about you is inaccurate or incomplete (please contact us using the details in section 2)

The right to be forgotten – i.e. the right to ask us to delete any data we hold about your company.

The right to restrict (i.e. prevent) the processing of any data we hold.

The right to object to us using your data for particular purposes.

If you have any cause for complaint about our use of your data, please contact us using the details provided in section 2 and we will do rectify the situation to the best of our ability. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. How do we use your data?

All data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the [Data Protection Act 1998] OR [GDPR] at all times. For more details on security see section 7, below.

Our use of your data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:

Providing and managing your Account;

Supplying our products to you (please note that we require your data in order to enter into a contract with you);

Replying to emails from you

With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email or telephone for special price offers. We will not however send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the [Data Protection Act 1998] OR [GDPR] and the Privacy and Electronic Communications (EC Directive) Regulations 2003.]

You have the right to withdraw your consent for us to use your data at any time, and to request that we delete it.

6. How and where do we store your data?

We only keep your data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it.

Your data will only be stored in the UK.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure your data.

7. Do we share your data?

We will not share any of your data with any third parties for any purposes.

In certain circumstances, we may be legally required to share certain data held by us, for example, where we are involved in legal proceedings or we are complying with legal obligations, a court order, or a governmental authority.

We may sometimes contract with third parties to supply products to you on our behalf. These may include the delivery of goods. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

8. How Can You Control Your Data?

In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on our use of your data, including the ability to opt-out of receiving emails from us or any other form of marketing.

9. How Can You Access Your Data?

You have the right to ask for a copy of any of your data held by us. Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us for more details at, or using the contact details in section 2.

10. Our Use of Cookies

Our Site may place and access certain Cookies on your computer or device. These cookies are only used for the purposes of providing the best user experience possible and do not harvest any information that we would collect and make use of.

Any Cookies used on our website are used in accordance with current Cookie Law.

Certain features of our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”.

In addition to any controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. You can choose to delete Cookies on your computer or device at any time.

11. Contacting us

If you have any questions about this Privacy Policy, please contact Us by email at, by telephone on 01242 210687 or by post at BW Catering Products Limited, Unit E Liddington Industrial Estate, Old Station Drive, Leckhampton, Cheltenham GL53 0DL.

12. Changes to our privacy policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted to our website  to view. We recommend that you check this page regularly to keep up-to-date.